How does it work?
With your business goals leading every decision, our team will work with you to build a support package that fits your organization’s current IT needs, while being flexible enough to scale up as your business continues to grow.
Service starts with a comprehensive on-boarding process that ensures a tight integration between our teams and your end users. Worksighted then assigns dedicated Onsite Engineers who know your system and implement critical hardware and software changes at your location. For everyday needs, we provide support through a local and responsive remote team who can solve most issues over a simple call or email.
Every customer also has a dedicated account manager who has an intimate understanding of your system. These managers will meet with you periodically to get feedback on performance, discuss changes at your business, showcase new technologies and update your unique IT plan.