Getting started with Worksighted Direct
- Worksighted Direct is a simple tool that connects you with the Worksighted team
- Open tickets, view status updates, and communicate with Worksighted Engineers
- Access helpful training & tutorials catered to your organization
Open the Worksighted Direct desktop app that has been installed on your PC.
Personalize your account
Once Worksighted Direct is open, update your user settings to create a more personalized experience.
- Update your profile picture
- Add your title/position
- Add your phone number
Open a support ticket
Use Worksighted Direct to open support tickets. Please use as much detail as possible when describing your issue to help our Engineers best support you. You can also view the current status of other open or closed tickets as well.
Access training & tutorials
Worksighted Direct gives you access to training and tutorials you need to become a power user. Check back regularly as content is added when user needs arise.
Check your notifications
Worksighted Direct allows you to see the current status of your support request. Worksighted will also use this tool to notify you of major changes or announcements you should know.
Admin – View All Tickets
For account admins, click Tickets and then View All Tickets to see all tickets submitted for your organization.
If you have any questions about Worksighted Direct, please reach out to your dedicated Client Success Manager.