Our Implementation Process
We have developed a proven process for ensuring the right technology to meet your specific business objectives. Our process is simple and is made up of four steps.
At the planning stage, you’ll work with our Account Management teams to identify:
- Technology that fits your business needs
- A project timeline that fits your team and complements your strategic commitments
Once you are comfortable understanding how the solution will work in the context of day-to-day operations, we can move on to design.
Your details are passed to our Solution Design team. Our Designers will craft a solution using our Tech Stack that will adapt to your business and scale as you continue to grow.
Once the proposed solution is approved by you, our teams meet to review the project, and once in agreement, the Project Team steps in to do the heavy lifting.
A dedicated Project Manager will reach out to you to discuss and review our implementation plan. This includes:
- Schedule dates
- An overview of the project
- Weekly touch points
Once complete, the project team reviews and tests your project from the bottom up to ensure everything is covered.
Every project we complete ends with a support hand-off meeting. During this meeting, the project team informs our onsite and remote support teams of your project. That way, if something happens, our support engineers will have a good understanding of your specific system and how it functions.
From the Blog
Our 4-Step Approach to Implementing New Technology
Implementing new technology can be daunting for organizations, but there’s no need to go alone. Finding a trusted IT partner to help you is the best way to make a success of implementing new technology.