Managed IT Services
IT Services Managed IT Services

Managed IT Services

Our services range from day-to-day IT support, procurement, setup and installation of new hardware and software, and strategic consulting services.


Why Managed IT?What's Included?

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Outsource Your IT

What is Managed IT?

Managed IT service means working with an outside partner to provide your day-to-day support needs while aligning technology strategy with your business goals.

Whether you have just a handful of people with laptops tied together in the cloud or thousands of users connected through servers across the country, your team relies on technology that works. Our focus is supporting those people so that technology always positions them for success and never acts as a barrier. Every system requires continual improvement, protection and planning to create an environment where your team can thrive.

However, not every organization has developed or even wants to develop a dedicated IT department, and many more struggle with IT as a significant barrier to growth for their business. That’s where we come in.

Key Benefits

Why Managed IT?

Managed IT Services

Reclaim Your Time

Stay focused on the things that matter most, like growing your business.

Managed IT Support

Save Money

Invest only in the support you need right now. Scale when you want to.

Managed IT Services

Increase Productivity

Avoid costly downtime and frustrations. Maximize the efficiency of your team.

IT Security Assessment

Stop Worrying

Trust your backups, security planning and reliability on a team of passionate experts

Managed IT Services

How Does it Work?

Alignment with Your Organization

In alignment with your organization’s goals and budget, Worksighted works with your team to build a support package that fits your organization’s current IT needs with the flexibility to scale with future growth.

After matching you with an experienced and dedicated Client Success Manager (CSM) to serve as your single point of contact, service kicks off with a comprehensive onboarding process to ensure tight integration between our support team and your end users. Your CSM will learn your organization’s structure and how IT supports your success and growth, so that we can advise on your technology platform moving forward.

For everyday support requests, you can rely on our experienced Remote Support team to solve most issues. For more complicated situations, we’ll dispatch a Field Engineer from our Holland or Wixom offices to go on-site and work through issues.

How do I know what’s right for my business?

We Succeed With Businesses Who:

Strategic Managed IT

Value a strategic & long term relationship with your IT partner

Managed IT Services Growth

Are committed and passionate about growth

Outsource to Managed IT

Want to focus on running your business, not your IT Department

Managed IT Services for SMB

Have around 25-250 PC users

Managed IT Services

Comprehensive Support When You Need It Most

Managed IT Support

Worksighted provides a robust managed services package that covers end-to-end needs for your organization. Here’s what you can expect from us as a Criterion customer:   

  • Unlimited remote IT support
  • Vertical-based support teams
  • Dedicated Client Success Manager
  • Complete Security Essentials toolset
  • 24×7 monitoring
  • Complete Microsoft 365 plan management & support
  • Data backup management
  • PC installation and deployment
  • Windows patch management
  • Infrastructure review services
  • Asset lifecycle management
  • Software licensing management
  • 3rd party vendor coordination
  • Comprehensive onboarding and training program
  • Hardware and software procurement
  • Annual technical business reviews

*Access to onsite support at an additional fee 

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