Customer Relationships in IT: 5 Foundational Building Blocks for Success

Whether they are managed service providers, systems integrators, or IT consultants, today’s IT service providers are successful thanks to the mindset of solving their clients’ problems rather than merely reselling vendor solutions license by license. To successfully build the right type of relationship, service providers need to act as an extension of their customers’ business.

Worksighted Ranked Among Top 501 Global Managed Service Providers by Channel Futures

Holland, MI - Worksighted ranks among the world’s 501 most strategic and innovative managed service providers (MSPs), according to Channel Futures 11th-annual MSP 501 Worldwide Company Rankings. This year, Worksighted earned the 105th spot out of 501 companies.

Understanding the Cloud: IaaS, PaaS & SaaS Explained

For people without a background in IT, the cloud can be confusing. The language of IT has always been overly complicated and jam-packed with acronyms and jargon. The cloud has added a whole host of new terms to this ever-growing list of vocabulary.

4 Reasons Why Microsoft Teams Is the Best Collaboration Software for Businesses

Over a third of employees want a more flexible approach to work. Every day we are moving further away from the idea that work must be carried out at a specific time and place (for example, at a desk in the office from 9AM-5PM) to a reality where, with the right technology, your employees can get their work done anytime from anywhere.

Our 4-Step Approach to Implementing New Technology

Change is the only constant in business, as it is said to be in life. Currently, many businesses around the world are in the process of digital transformation – i.e. introducing new digital technology to replace old legacy systems and moving their IT assets and infrastructure to the cloud.
Data Breaches Tech Riff

How to Protect Your Business from Data Breaches

I am very excited because today for the first time I'm actually having with me on the show somebody from outside of our organization who's going to give us some of his industry level expertise in the area of cybersecurity.
Ferris Coffee

Awesome Developments in Downtown Holland

The energy was unmistakable. Scanning the room, there was hardly an empty seat. The line stretched to the door. Baristas were everywhere, taking orders, preparing drinks, and answering questions. College students were collaborating on projects. Retirees were catching up on the latest news. Coffee fanatics were analyzing the taste of their beverages - and it was only 7:30 a.m.

Weighing up the Pros and Cons of vCIO Services

In the age of digital transformation, technology, servers, and even job roles are being virtualized. This new kind of job role is gaining traction as a cost-effective way to provide smaller companies with the senior experience and expertise of an executive role like the CEO, CTO, or CIO. Today, we’ll be covering the latter to help you decide whether vCIO services might be right for your company. To do that, it helps to know the role inside out.

Is Your Data More at Risk From External Cyberattacks or Internal Security Threats?

If we have learned anything from the recent Facebook data mining controversy, it’s just how far some companies will go to harvest this precious marketing resource. It may not be surprising then that data has been called the new oil. From recognizing customer trends to gleaning insights into greater operational efficiency, data is what companies in every industry are using to get a step up on the competition.

Driving Digital Transformation: Should You Prioritize Technology or Culture?

The reality is that the digital workplace is no longer something that companies should think about for the future. It’s well and truly here. And organizations who are already driving digital transformation have a clear advantage. Meanwhile, the window is shrinking for the rest to begin their digital transformation journey. Soon they will be too far behind their competitors. So, what’s stopping companies from driving digital transformation?